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Make decisions visible before they become risk

Make decisions visible before they become riskMake decisions visible before they become riskMake decisions visible before they become risk
PXB Board Level Accountability

You are accountable for AI decisions whether you can see them or not.

Take Control → Request an Executive Session

“PXB Ecosystem™ is the operating architecture for how decisions are made, owned, and governed in an AI-mediated organisation.”


Tess Hilson-Greener

AI Transformation Is Failing Quietly…. Here’s How to Make It Work

Most organisations believe they are “doing AI transformation.”

  • They’ve invested in tools.
  • They’ve launched pilots.
  • They’ve trained teams.


70% of transformation programmes fail to deliver their intended outcomes (McKinsey). Most don’t fail because of technology but because the underlying operating model, including how decisions are made, is never redesigned.


And yet, very little has fundamentally changed. Not because the technology isn’t working. But because the organisation hasn’t.


Most organisations have operating models and technology stacks. What they lack is a coherent way to design, own, and govern decision-making across them.


That gap is now being exposed by AI, by scale, and increasingly, by regulation.

It’s the gap PXB is designed to solve.



PXB Ecosystem™ | Decision Architecture for AI-mediated work

You can’t control what you can’t see

Learn how to identify, map, plan and control decisions  In your organisation.

Reduce costs.

Train your teams in Decisions Architecture ™️

Find out more

The PXB Ecosystem

Global Business Operating Architecture

Explore PXB Architecture

Where decisions are actually made

Organisations  are rapidly embracing AI business transformation, yet many existing operating models were not designed for AI-driven decision-making. As AI continues to reshape how work is performed, organizations encounter increasing challenges in governance, accountability, and organizational design. 


The PXB Ecosystem™ serves as an innovative operating architecture for AI-mediated organisations, aimed at ensuring decision-making is visible, accountable, and governable across people, systems, and AI. 


Key actions include: 


  • Identifying where decisions are being made, whether by humans or AI-assisted processes. 
  • Mapping out where risks materialise. 
  • Redesigning decision ownership and enhancing organisational accountability. 
  • Embedding controls directly into workflows instead of relying solely on policies. 
  • Measuring outcomes that truly matter.




AI transformation

AI is reshaping work but not how decisions are made. This book shows how to redesign decision-making, align people, systems and AI, and operate with control, performance and measurable value.

Pre Order Today

Kogan PageAmazon UKAmazon USBARNES & Nobel

“We’ve spent a decade optimising how work moves through systems. We haven’t defined how decisions move through them.“


Tess Hilson-Greener

Available from 13 May 2026

PXB Diagnostic Briefing

The PXB Diagnostic Briefing is a structured output following a live diagnostic session, offering a clear view of how decisions are made, where AI is influencing outcomes in the context of AI business transformation, and where organizational accountability and governance are not aligned. Each briefing is tailored to the organisation, providing focused insights and recommended next steps within the PXB Ecosystem. The Sample Report will be available soon.

A detailed diagnostic summary report on AI and operating model review with a cup of coffee and pen.

Stay Connected

Receive insights, event invitations, and early access to the AI business transformation strategies outlined in the AI-Centric Operating Model book by Kogan Page, which is available for pre-order. This model emphasizes organisational accountability within the PXB Ecosystem.

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